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All watch winders (excluding watch boxes & jewelry boxes) come with a 1 year spare-part warranty. This warranty covers the electric rotor and electronics (PCB, adaptor, switches, touchscreen panel) only.

 

How to claim your warranty

  1. Send an email to cs@houseofwinders.com describing the problem and include pictures or videos if necessary. Attach your proof of purchase as well.
  2. We will diagnose the problem and if the problem does not involve replacing spare parts, we will walk you through on how to repair the problem.
  3. If spare part replacement is required, we will send the spare part to your address along with instructions on how to repair the problem.